Confidence Plus® North American Warranty

We are proud to offer our Confidence Plus® North American Warranty to cover parts and labor, giving customers the coverage and confidence they want and need. This warranty is available exclusively from our Certified Service Center repair shop facilities.

With more than 35,000 service repair facilities throughout North America, your customers can leave your repair shop knowing there is a powerful warranty and a network of service professionals ready to help when they need assistance.

The Confidence Plus® North American Warranty covers a variety of services including:

  • Air conditioning, heating and climate control systems

  • Engine cooling systems

  • Engine performance, drivability services and repairs

  • Emission control systems

  • Steering and suspension systems

  • Wheel bearings, CV joints and drive shafts

  • Fuel systems

  • Brake systems

  • Starting and charging systems

  • Electrical systems

  • Hybrid batteries

  • Exhaust systems

  • Ignition systems


If your customers are within a 25-mile radius of your repair facility, they will contact you to ensure their services are handled the way they want. If they are outside of the 25-mile radius and require service assistance, they can contact the Confidence Plus® North American Warranty Administrator at 877-230-0369 to be referred to a participating service center. They will also be eligible for free towing and a car rental as your vehicle is repaired.

SafeRoute Roadside Assistance®

We know you are confident in the work you do to repair your customers’ vehicles, but peace of mind comes in many forms, and it shouldn’t end when your customers leave the repair center. Roadside assistance is designed to keep your customers’ cars running and their families safe by covering the most common roadside emergencies. With a comprehensive five-point service package, your customers will feel comfortable knowing there is a network of professionals ready to respond when they need it most.

Whether they’re looking for a tire change or are in desperate need of fuel, we’ve got them covered.The SafeRoute Roadside Assistance program is designed to assure your customers that they’ll never find themselves stranded without assistance.

Services include:

  • Fuel, oil and water delivery

  • Lockout assistance

  • Flat tire assistance

  • Car Battery jump starts

  • Towing Services

North American Parts Warranty

Your valued customers can drive confidently knowing the parts they’ve purchased from their Auto Value or Bumper to Bumper Parts Store are covered by a nationwide North American Parts Warranty. Valued at all Auto Value and Bumper to Bumper locations down the road or throughout the country, our warranty offers peace of mind backed by quality auto parts.

Supported by manufacturer warranties and the entire Auto Value and Bumper to Bumper network across the United States, Canada and Mexico, this warranty assures customers the parts received are the very best and guaranteed to be defect-free.

We stand behind our parts, and our warranty is honored on all parts, in all locations by our network of automotive parts stores coast to coast.

The North American Parts Warranty is available exclusively to our retail store customers.